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mathprof
I just switched to a new web host and can't believe that their tech support can NOT resolve these problems. "Tech support" says that they are MY problems !!
Before switching and even on a prior host all was fine.
#1 Jpg's don't show properly, they're all garbled.
#2 Files with .exe extensions generate a "save to" pop up window, however files with other extensions, which I want to be downloadable, don't pop up a "save to" window, but rather "open up" like an unreadable garbled text file.
These 2 files setup.w02 and setup.w03 are part of a 3 file setup package.
What can I tell 'tech support' to do?
Prof Martin Weissman
Before switching and even on a prior host all was fine.
#1 Jpg's don't show properly, they're all garbled.
#2 Files with .exe extensions generate a "save to" pop up window, however files with other extensions, which I want to be downloadable, don't pop up a "save to" window, but rather "open up" like an unreadable garbled text file.
These 2 files setup.w02 and setup.w03 are part of a 3 file setup package.
What can I tell 'tech support' to do?
Prof Martin Weissman
akashik
Martin,
sounds like a bit of a mess in there. Firstly, how did you upload the website to the new host? It sounds like you have a pretty good idea of what's what but you might want to check if the images went up in binary, and the html, and exe files went up in ASCII.
If that works, you might want to grab one of those .jpgs, and load it onto another server (like a free account at Xoom or something) to make sure. If all is still well, it sounds like a problem on the server. Have them check the configuration to make sure the file types are doing what they should be doing. That's a long shot, but I'm just brainstorming.
Failing all of that, a webhost should offer some solutions before blaming the client
If you can, pack your bags and move somewhere else. Moving is never a pleasure, but a poor host is worse. There's plenty of us out there who'll try to look after you a little better.
Greg Moore
sounds like a bit of a mess in there. Firstly, how did you upload the website to the new host? It sounds like you have a pretty good idea of what's what but you might want to check if the images went up in binary, and the html, and exe files went up in ASCII.
If that works, you might want to grab one of those .jpgs, and load it onto another server (like a free account at Xoom or something) to make sure. If all is still well, it sounds like a problem on the server. Have them check the configuration to make sure the file types are doing what they should be doing. That's a long shot, but I'm just brainstorming.
Failing all of that, a webhost should offer some solutions before blaming the client
If you can, pack your bags and move somewhere else. Moving is never a pleasure, but a poor host is worse. There's plenty of us out there who'll try to look after you a little better.Greg Moore
Jaiem
About the jpegs maybe you uploaded them in ASCII format? That is, you had your FTP program set top ascii as the file time. Try setting to binary.
As to the Save As for .exe files, sound's like a browser issue. Your browser dedects the type of file and either runs a helper program or saves it depending how you have that file extension setup. If you don't have a file extension setup for a particular type the browser doesn't know what to do with it so it asks (prompts) you to open or save it.
Maybe you upgraded your browser since going to your new service?
As to the Save As for .exe files, sound's like a browser issue. Your browser dedects the type of file and either runs a helper program or saves it depending how you have that file extension setup. If you don't have a file extension setup for a particular type the browser doesn't know what to do with it so it asks (prompts) you to open or save it.
Maybe you upgraded your browser since going to your new service?
mathprof
Thanks to all. I solved the "save to" problem with this .htaccess file that I put in my downloads directory.
addtype application/octet-stream .w02
I had to wtite this file in notepad NOT word.
The jpg's as you suggested, were probably ftp'd in ascii. When sent them across again in bianry they worked fine.
addtype application/octet-stream .w02
I had to wtite this file in notepad NOT word.
The jpg's as you suggested, were probably ftp'd in ascii. When sent them across again in bianry they worked fine.
akashik
mathprof,
Glad to hear it worked out. Nothing worse than staring at something trying to figure out the 'why's.
Incidently, what is the file you had to split (if I'm not being too nosey)...
Greg Moore
Glad to hear it worked out. Nothing worse than staring at something trying to figure out the 'why's.
Incidently, what is the file you had to split (if I'm not being too nosey)...
Greg Moore
mathprof
I am distributing Algebra & Precalculus tutorials and to allow for transfer to floppies the file was split into 3. The w stands for wise. I'm using the WISE install program.
Prof Weissman
Prof Weissman