Web Host Directory Forums

View original thread:  Has anyone heard of XeroMedia ??


Pages: 1 
mt_deb
Or better yet , used their web hosting service ?? any reviews would be greatly appreciated. I have searched the web and have not been able to find any review on them

their website is
http://www.xeromedia.net

Thanks so much

Debbie

Friend of Bill W
erika
Please explain your requirments so that we can examine them accordingly.
monster
Well I haven't heard of them but red flags that I see are:

1) No Phone Number
2) Error in the code during checkout
3) Payments options are only StormPay or PayPal

Ask them for a phone number and ask them some questions. You can tell quickly if you should host there or not.
mt_deb
Thanks guys

I felt those red flags too , I did end up finding a great host though.


My new home is at Riverworld !!
Awesome Customer Service too

http://www.riverworld.net
erika
Quote:
Awesome Customer Service too


Don't predict about customer service yet coz it's may be too early for you. Wait some time, analyze their response on your problems and your satisfaction with those replies.
XeroMedia
Hello

Just to clarify

Quote:
1) No Phone Number


A phone number is available to anybody that requests it.

The reason we don't provide a phone number for support on our website is that we are a UK based host although 95% of our business is from the US. This would either mean high international call charges for the customer, or if we arranged some sort of call back system or free phone, we would have to increase our prices to cover that.

Quote:
2) Error in the code during checkout


I'm not sure what this could be, it's the first i've heard of any error. Mabye you could point it out for us.

Quote:
3) Payments options are only StormPay or PayPal


This is a little incorrect, we accept and have always accepted visa, mastercard, access, american express and discover card.


Thankyou for your interest, i know you'll be well looked after at Riverworld

Regards

Ashley
Return to Thread List