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View original thread:  My ongoing nightmare with venturesonline


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Pentameter
Here is their policy on CPU abuse:

http://venturesonline.com/info/system-abuse.html

Here you can see how long I've been dealing with this problem...

http://www.pentameter.org/list.png

Here is proof of what they allow on thier servers, regardless of what they tell you in their AUP:

http://www.pentameter.org/voodoo.png
http://www.pentameter.org/voodoo2.png
http://www.pentameter.org/voodoo3.png
http://www.pentameter.org/voodoo4.png

I sent in a ticket about the sluggishness of the server and the response I got from their tech department was that they allow "bursty activity" such as this and that it "looks worse than it is" and to upgrade to a virtual private server, about $80 a month...my site is a vbulletin with about 10 people online at a time.

http://www.pentameter.org/craig2.png

The site was the "suspended" (probably until I stopped whining). Then today the site is running rampant again. So I sent in another ticket and got this as a response:

http://www.pentameter.org/response.png

Not a very good way to try and make sales if you ask me...make the environment unbearable so that people are forced to upgrade. Wouldn't most hosts be asking the intensive sites to move to a ded, not the other way around?
PD_Webmaster
How much ussage are you doing.....
I amean what are they saying you are using in bandwith?
Pentameter
I use about 2 gigs of bandwidth per month.

This is not my site that is abusing the server, it is another site.

http://www.pentameter.org/load3.png

How it looks right now...
Pentameter
http://www.pentameter.org/load4.png
PD_Webmaster
Ikonboard.... Thats the problem, most hosts have banned it.
Whos running that, you or this other site?
Pentameter
Obviously not me, as I wouldn't be complaining...looks like everyone else can run rampant with it.
PD_Webmaster
Yes, I would say that the ikonboard displayed is killing the server.

**mod edit** PLEASE! no self-promotion!
Pentameter
http://www.pentameter.org/load5.png
PD_Webmaster
WEll... Guess no help needed for you. was going to offer you some space to get you taken care of and going again... but the mods here seem to think your ok there.

Good luck

**mod edit** If you want to contact poster OFF forum or PM then thats fine. Everyone has to follow the forum rules tho!
Martie
Pentameter...I noticed your post at WHT....hopefully someone directly at venturesonline will help you out personally?
I recall seeing a post from one of the VO employees.
Best of luck
Pentameter
Yeah, Paul responded and told me to mail someone...I did...that was last night....

Today is a whole new day.
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