Can anyone tell me anything about alohahosts.com? I like what I see on their reseller package but I do not know anything about them.

Thanks,

Max

I saw someone called karen (I think) from alohahosts.com posting around here perhaps she's the best person to tell you about them.

OK maybe not the opinion you wanted...

Only thing that stands out to me is there's no telephone support number an no mention of a guaranteed response time to e-mails in its absence.

Aloha~

I can answer any questions you may have, please feel free to email me directly karen @ alohahosts.com

Sorted is correct, we do not offer telephone support. We have found that our helpdesk system is better for tracking support issues, expecially when issues may lapse between support personal. Our helpdesk does track issues, so the issue will be dealt with even if our support staff changes shifts. Additionally, we have servers in 3 data centers currently, and a phone support line would be difficult since most clients do not remember what server they are on, nor do they remember what datacenter.

Thank you Sorted for the mention of guarantee email response, that is a useful item I need to have added to our website.