>I don't know if you can fault a company for reselling. They might resell and be wonderful or they could own the datacentre and be terrible<
Actually, that was my point. Customer service is the key since we all offer the same basic products (Even if we have different prices and business models)
>As for a newly registered domain name... I wouldn't use that against them. Our company for example resold domains for a long time, but when we moved on to our own servers we had to register the server domain, so that domain would be newer than our main company domain. <
Also my point and he did the right thing...Investigated the company and got some answers. Even if the answer was they were a week old, as long as you are aware of the pitfalls (and potential advantages of being one of a company's FIRST customers) its best to know what's ahead. One could assume that if the company is new their may be support issues that even with the best effort they have never seen before that more experienced resellers would be aware of and know how to solve. By the same token, if you are starting up and struggling to make it work you "should" be more likely to really try to support your customers to build a good reputation. One hopes...
In the end, there is no perfect host, just one that fits your budget, needs and level of expertise.