has anyone try anone of these open source human click alternatives? just found a few

http://www.phplivesupport.com/

http://www.realtimeaide.com/home.htm

http://home.sharednet.com/1stlook/

? if you know other open source downloadable alternative, let me know.

Yes, SiteChatter.com is offering a human click alternative for $10 per month. Their application is customizable to the look and feel of your site and web based so your customer support can chat from anywhere. Its not open source, though.

phpLiveSupport is very good.

Affordable with no monthly fee and an ASP model if you want to resell.

-t