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Originally Posted by jennifercorin
I recently signed up with this company after my previous host said that I had a day to backup my data and that they were shutting down. Being novice to web hosting I was left in a rut, considering i have been with my previous host for over 2 years. I wasnt sure how to transfer my existing site and so i asked one of the technicians at onthespothosting and he stated that they normally do not move accounts for their clients but he was willing to help me out. Turns out there were also an array of configuration issues with the mysql database that the site uses. David from support spent about 2 hours resolving the issue. Regardless I believe any hosting company that goes above and beyond for their customers should be applauded.
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